Professionalism
Clear communication, careful preparation and close attention to the agreed instruction.
ABOUT ARCH
Experience that shapes
our approach.
Arch Covert Investigations combines careful preparation, disciplined execution and clear reporting for clients across the UK.
THE BUSINESS
Careful preparation.
Sound judgement.
Clear reporting.
Clear objectives.Proportionate methods.Factual findings.
Based near Exeter in Devon, Arch Covert Investigations provides discreet surveillance and investigative support to private and professional clients across the UK.
The business was founded by a former Royal Marines Commando after 22 years of service, including multiple operational deployments and senior planning roles. That experience developed habits that remain central to every instruction: understand the objective, prepare thoroughly, adapt to changing circumstances and report accurately.
Surveillance and investigative work is carried out by experienced operatives drawn from long careers in the surveillance industry, including military and police investigative backgrounds.
We recognise that clients often contact us at a difficult or uncertain time. Our role is to listen carefully, give an honest view of what may be achievable and explain the proposed next steps in plain language.
Every instruction is considered on its own facts. We seek a clear purpose for the work and consider legality, necessity, proportionality and cost effectiveness before proceeding.
WHAT GUIDES OUR WORK
Integrity
Honest advice about what is achievable and accurate reporting of what is established.
Discretion
Sensitive information and operational details handled with appropriate care throughout.
OUR APPROACH
A clear process.
From enquiry to evidence.
You should understand what is proposed, what it will cost and what happens next.
Initial discussion
We consider your circumstances, objective and whether we are able to assist.
Assessment and proposal
We assess the information and set out the proposed work, costs and terms.
Instruction and preparation
Once authorised and funded as agreed, the work is planned around the instruction.
Investigation and reporting
We conduct the agreed work and provide relevant findings in the agreed format.
PROFESSIONAL STANDARDS
Accountable.
Professionally connected.
Independent registration and professional membership support the standards applied to our work.
ICO registered
Arch Consultancy Ltd is registered with the Information Commissioner’s Office.
Registration reference: ZB998273
Professional membership
The principal investigator is a current member of the Institute of Professional Investigators.
DEVON BASED. UK WIDE.